by Christine Antonelli, on Nov 4, 2021 7:30:00 AM
For organizations reluctant to work with an external help desk provider, learning the many business benefits of managed help desk can be the turning point. Likewise, for multi-unit retailers looking to …
Read Storyby Christine Antonelli, on Oct 22, 2021 10:12:56 AM
Leveraging the right amount of IT support can be a difficult process, especially for organizations that are right on the cusp of having the budget to fund an internal support …
Read Storyby Christine Antonelli, on Sep 1, 2021 9:30:00 AM
When you have a successful relationship with your Managed Service Provider (MSP), it can be easy to take it for granted. However, it's important to remember that a good MSP …
Read Storyby Christine Antonelli, on Aug 18, 2021 7:15:00 AM
As IT expands its role in directing business development through technology, enterprises find it often makes sense to outsource some IT tasks. Multi-location businesses in particular benefit from outsourcing, due …
Read Storyby Christine Antonelli, on Aug 18, 2021 7:00:00 AM
Today’s retailers are under increasing pressure to deliver a superior customer experience in a demanding digital landscape. To provide technical support that delivers the best possible experience, retail organizations are …
Read Storyby Kristi Gappert, on Aug 5, 2021 8:57:38 AM
As an Elite ServiceNow™️ Partner, Solugenix was an early adopter of the CSM platform. Now, the trend of innovating on behalf of our customers continues, as we are among the …
Read Storyby Christine Antonelli, on Jun 15, 2021 9:00:00 AM
New research by the Advanced Supply Chain Group shows business disruption has resulted in four out of five (82%) retailers changing their approach to stock management, with a third (33%) …
Read Storyby Stephen Booze, on Jun 2, 2021 7:00:00 AM
Discover How Retail Leaders Are Using Automation To fully understand how robotic process automation (RPA) can be successfully implemented within a business model, it’s important to first establish the areas …
Read Storyby Stephen Booze, on May 11, 2021 11:08:06 AM
Discover How Retail Leaders Are Using Automation It can be easy to focus on articles that tout the promises of implementing automation for streamlining business processes, yet that doesn’t mean …
Read Storyby Christine Antonelli, on Apr 22, 2021 9:01:00 AM
As labor challenges in the industry continue in what is an already high-turnover category, delivering a great customer experience is becoming increasingly difficult and costly. More and more, restaurants are …
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