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by Christine Antonelli, on Mar 7, 2024 10:04:32 AM

A quick search can put thousands of articles on digital transformation at our fingertip and hundreds with a subset focus on customer service. The problem is they are all too …

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Topics:Digital TransformationMulti-Unit Retail

by Christine Antonelli, on Feb 18, 2021 9:00:00 AM

Few things are as stressful and damaging for retailers as a point-of-sale (POS) system outage. Even minutes of downtime can lead to lost revenue and damaged reputations. As critical infrastructure, …

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Topics:Digital TransformationIncident Response