by Christine Antonelli, on Apr 22, 2021 9:01:00 AM

As labor challenges in the industry continue in what is an already high-turnover category, delivering a great customer experience is becoming increasingly difficult and costly. More and more, restaurants are …

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Topics:Customer ExperienceArtificial Intelligence

by Akash Mohan, on Nov 25, 2020 2:00:00 PM

At the top of nearly every “trending topics” list for restaurants, and many other industries, is the shift toward embedding artificial intelligence (AI) and machine learning into marketing and customer …

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Topics:Artificial Intelligence