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murtec 2022 solugenix

Welcome MURTEC 2022!

Technology & process for growth

MANAGED HELP DESK

We have deep experience in supporting restaurant, QSR and multi-unit retailers with a team of tenured professionals. We provide best-in-class, customizable store support and remote ordering solutions at every level.

FUTURE ORDERING

Let Solugenix handle your phone orders. We will help ensure a consistent customer experience and upsell approach.

Managed Help Desk

Our managed services take a holistic approach and work to identify and solve root causes, not symptoms. We use state-of-the-art technology to analyze trends and proactively address service risks. We are experienced in working with a variety of vendors to improve processes and automate for faster resolution.

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Future Ordering

Solugenix’s intelligent ordering platform will help you create a customer experience that is pioneering, efficient, effortless and intimate. We use the phone number, as well as order history and preferences to create an attentive conversation and order placement experience.

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Clean & Elegant
Fully Responsive

Retail & Restaurant Case Studies

Explore how we’ve helped several companies to achieve sanity in support while preserving the unique experiences that made them successful in the first place

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About Solugenix

We have decades of experience working with some of the world's largest restaurant and retail brands. Our focus is building structures that solve support issues before they can impact your customer experience and, ultimately, revenue.

A True Strategic Partner

Our support professionals are an extension of your brand and understand the importance of providing the highest quality customer experience in every interaction.

Proactive Help Desk Support

By having a holistic view of your retail technology, our support professionals can reduce escalations while leveraging data to prevent future issues.

Unique Technology Support Expertise

Technology support may not be your primary business — it has been ours for over 20 years. We offer support center experience that results in faster issue resolution, so you can operate efficiently.

High-Quality US-Based Professionals

With a combination of in office and remote support professionals from the US, we provide comprehensive managed services to deliver premium retail support.

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Success starts now!

We're eager to share how we can deliver tangible results.

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