Technology & process for growth
We have deep experience in supporting restaurant, QSR and multi-unit retailers with a team of tenured professionals. We provide best-in-class, customizable store support and remote ordering solutions at every level.
Let Solugenix handle your phone orders. We will help ensure a consistent customer experience and upsell approach.
Our managed services take a holistic approach and work to identify and solve root causes, not symptoms. We use state-of-the-art technology to analyze trends and proactively address service risks. We are experienced in working with a variety of vendors to improve processes and automate for faster resolution.
We have decades of experience working with some of the world's largest restaurant and retail brands. Our focus is building structures that solve support issues before they can impact your customer experience and, ultimately, revenue.
Our support professionals are an extension of your brand and understand the importance of providing the highest quality customer experience in every interaction.
By having a holistic view of your retail technology, our support professionals can reduce escalations while leveraging data to prevent future issues.
Technology support may not be your primary business — it has been ours for over 20 years. We offer support center experience that results in faster issue resolution, so you can operate efficiently.
With a combination of in office and remote support professionals from the US, we provide comprehensive managed services to deliver premium retail support.
Solutions that Accelerate Growth
601 Valencia Ave, Suite 260
Brea, CA 92823
Call us: 1-866-749-7658